Shipping policy
Welcome to Dialocal! This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased from our website. By placing an order with us, you agree to be bound by this Shipping Policy.
Shipping Methods
We offer standard shipping and expedited shipping options for domestic and international orders.
The shipping method and carrier for your order may vary depending on your location, the size and weight of the package, and other factors.
Shipping Times
The estimated delivery times for standard and expedited shipping options are provided at checkout and may vary depending on your location and the shipping method selected.
While we make every effort to ensure timely delivery, we cannot guarantee specific delivery dates or times as shipping times may be affected by factors beyond our control, such as weather conditions, customs delays, or carrier issues.
Order Processing
Orders are typically processed and shipped within 3 business days of payment confirmation, excluding weekends and holidays.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information to track the status of your delivery.
Shipping Rates
Shipping rates are calculated based on the shipping method selected, the destination address, and the weight and dimensions of the package.
Shipping rates for your order will be displayed at checkout before you complete your purchase.
Shipping Address
It is your responsibility to provide accurate and complete shipping information when placing your order. We are not responsible for any delays or non-delivery due to incorrect or incomplete shipping addresses provided by the customer.
Specialty Releases
All 72-hour releases, 24-hour releases, DTG items are made-to-order items and are considered specialty releases. As the products are made-to-order, shipping of orders containing these products will occur once the product has been printed. Fulfilment of orders containing these products will occur as they are made available to dispatch. Shipping times of orders containing any of the above products are longer than standard timeframes.
Production timeframes for specialty release items can be 24 hours to 14 days depending on stock held, this will impact order fulfilment for any orders that contain these products. Once the items have been produced orders will be fulfilled from the earliest received.
Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at Dialocal.info@gmail.com